E-mail bounced back from JetAudio website

[jckatz]

I sent a web based e-mail (from my order page) and got this back:

The original message was received at Wed, 17 Nov 2004 11:37:05 -0500
from monstercommerce.com [69.20.126.237] (may be forged)

----- The following addresses had permanent fatal errors -----
<sales@jetaudio.com>
(reason: 550 unknown user <sales@jetaudio.com>)

----- Transcript of session follows -----
... while talking to mail.jetaudio.com.:
>>> RCPT To:<sales@jetaudio.com>
<<< 550 unknown user <sales@jetaudio.com>
550 5.1.1 <sales@jetaudio.com>... User unknown
Message/delivery-status

Reporting-MTA: dns; mail.monstercommerce.com
Received-From-MTA: DNS; monstercommerce.com
Arrival-Date: Wed, 17 Nov 2004 11:37:05 -0500

Final-Recipient: RFC822; sales@jetaudio.com
Action: failed
Status: 5.1.1
Remote-MTA: DNS; mail.jetaudio.com
Diagnostic-Code: SMTP; 550 unknown user <sales@jetaudio.com>
Last-Attempt-Date: Wed, 17 Nov 2004 11:37:06 -0500

[scubyfan]

I think we have a class action lawsuit on our hands. I have tried to contact them to replace a defective product to no avail! :mad:

[Claudia]

You MUST be an american.

[sel33c]

yea, i'm getting the same problem. i tried placing an order for an M3L, but each time it tells me that there's been an error in processing the order. then when i try to email them to inquiry about it, it gets bounced back. anyone know what's wrong? or know of another place to order from?