Forum:  COWON D2
05-08-2007
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Replies: 3
Views: 2,862
Re: Compatible Xvids for D2
The D2 comes with JetAudio software that enables conversion for use with the D2. Load up the software and use it's feature to convert video for use with the D2 and this should resolve the issue.
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Forum:  iAudio 6
05-08-2007
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Replies: 5
Views: 5,776
Re: Iaudio 6 connection Problem...
Would recommend contacting your areas technical support department. If the player is no longer detected by any PC you connect it to, there isn't much else you can do except see if resetting the...
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Forum:  COWON A2
02-16-2007
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Replies: 1
Views: 1,840
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Forum: COWON A2
12-27-2006
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Replies: 4
Views: 1,749
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Forum: COWON A2
12-26-2006
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Replies: 5
Views: 2,624
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Forum: COWON A2
12-21-2006
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Replies: 5
Views: 2,056
Re: Doesn't Turn On
It's not normal for a new A2 to have power issues. Try connecting the player to the charger for a 24 hour period and then see if there is a charge. It's possible the charge on the internal battery...
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Forum: Site Feedback
12-21-2006
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Replies: 6
Views: 5,605
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Forum: [iAudio] General Discussion
11-13-2006
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Replies: 1
Views: 2,029
Re: Computer doesn't recognize iaudio player
Not normal for a M3 player to not work when received. Does it at least power on and function? Are you connecting directly to a USB port on the back of your PC? Not all USB ports provide the best...
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Forum:  iAudio X5/X5L
10-30-2006
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Replies: 6
Views: 2,086
Re: HDD problem?
This would not be covered as part of the manufacturer defect warranty because of how it was broken. When Cowon gets the player they will look at it and provide a cost for the repair before any work...
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Forum: Technical Support
10-27-2006
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Replies: 2
Views: 1,625
Re: iaudio X5L side USB port not working
Are you connecting directly to a USB port on the back of your PC? Have you tried other USB ports? Can you try on a 2nd PC to see if the issue is the PC and not the player? Also, when connecting...
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Forum: iAudio X5/X5L
10-18-2006
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Replies: 2
Views: 1,997
Re: Yet another dead X5 battery
Hi Wolf
What contact page did you go to? If it was at:
http://support.cowonamerica.com/supportcentral
You will get a response either on the same business day or the next. If not, submit another...
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Forum: iAudio X5/X5L
10-16-2006
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Replies: 4
Views: 2,350
Re: Lost the serial for player
Cowon America does not require a serial number to repair a player. What they will need if the player is within the one year manufacturer defect warranty is a copy of the purchas receipt. Please...
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Forum: COWON A2
08-16-2006
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Replies: 6
Views: 2,733
Re: tv record ; jetaudio
Are you connecting to an output or an input on your TV? Make sure to be connecting to an output so you can get a signal. It will show the image on the A2's screen.
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Forum: COWON A2
07-27-2006
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Replies: 1
Views: 1,891
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Forum: COWON A2
06-28-2006
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Replies: 4
Views: 2,191
Re: DMB Useage
DMB has to do with Digital Multimedia Broadcast. Here is some info:
http://en.wikipedia.org/wiki/Digital_Multimedia_Broadcasting
It's new technology that currently is only supported in Korea, but...
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Forum: General Discussion / User Reviews
06-26-2006
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Replies: 1
Views: 1,916
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Forum: iAudio X5/X5L
06-21-2006
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Replies: 1
Views: 1,816
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Forum: Technical Support
06-21-2006
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Replies: 1
Views: 1,617
Re: How long does it take to get an RMA# ?
If you have not heard anything in two weeks, it either was never received or issued. Typically it takes them one business day to approve an RMA request. Turnaround time for most repairs in within...
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Forum: Site Feedback
06-21-2006
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Replies: 15
Views: 8,348
Re: Cowon Customer Support.
Cowon Technical Support does not have a phone service for support. For assistance you would need to contact them via Live Chat or submit a problem ticket. Here is the...
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Forum: COWON A2
06-19-2006
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Replies: 3
Views: 1,917
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Forum: Technical Support
06-15-2006
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Replies: 3
Views: 2,072
Re: Dead I Audio5
Could be an issue with the player's hardware. Typically semaphore errors have to do with communication failure. Would reccomend trying the player on another PC to confirm the issue is the player...
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Forum: iAudio M3/M5/M5L
06-15-2006
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Replies: 6
Views: 2,940
Re: M3 has gone Kooky
Breakfast chef is correct. Cowon America does do support and service for out of warranty products. Reccomend contacting them about the issue to see if you can submit an RMA request. Here's there...
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Forum: iAudio X5/X5L
06-15-2006
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Replies: 4
Views: 2,739
Re: X5: Poor battery performance
So after fully charging the player and playing only MP3s, presumably 128kbps it shuts off after 4/5 hours with low batterry?
If that's the case and you are in the US or Canada. Contact Cowon Tech...
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Forum: Technical Support
06-12-2006
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Replies: 2
Views: 1,838
Re: How to get inte recovery mode?
Sounds like firmware isn't fully loaded. Try resetting the player and then reload firmware and wait for the process to complete entirely. If still not detecting try all USB ports.
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Forum: iAudio X5/X5L
05-30-2006
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Replies: 3
Views: 2,913
Re: Computer Locks up on USB Plug In
If you're computer locks up, there may be more of a PC issue than a player issue. Would reccomend you try resetting the player and then connecting to all USB ports on the PC to see if any give a...
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Forum: COWON A2
05-30-2006
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Replies: 3
Views: 2,196
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Forum: PMP Guides
05-26-2006
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Replies: 15
Views: 10,432
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Forum: iAudio X5/X5L
05-25-2006
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Replies: 3
Views: 2,079
Re: HDD error
It's possible the problem is the player's internal hard drive is failing and the player needs service. Try resetting the player and connecting to your PC to see if you can still write to the drive...
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Forum: COWON A2
05-15-2006
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Replies: 1
Views: 1,687
Re: Defraging?
If you format the player's internal hard disk drive, this will not affect the player's warranty.
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Forum: Technical Support
05-05-2006
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Replies: 1
Views: 1,621
Re: IAUDIO U2: FM receiver problem
If both players are the same and one has issues. Here's what to try. Connect your friend's headphones to your player and see if there is a change, if no change that isolates the player. Then try...
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Forum: iAudio X5/X5L
05-04-2006
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Replies: 2
Views: 1,761
Re: i needd help again lol x5l
The player's firmware does not yet have the capability to support ID3 tags in the sense of showing options by Artist, Album etc. Until this support is added what you can do is save all the artist's...
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Forum: iAudio X5/X5L
05-04-2006
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Replies: 2
Views: 1,754
Re: Broken M5
Try this. Format the drive again and then create folder called FIRMWARE. Then load the firmware.
Windows XP formatting instructions:
1. Connect your iAudio player to your PC's USB port and wait...
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Forum: iAudio X5/X5L
05-04-2006
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Replies: 2
Views: 2,234
Re: X5 On Imac?
JetAudio is a Windows only program. You need a Windows platform to load the firmware to the player.
However, you can connect the player to your iMac for data transfer.
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Forum: iAudio X5/X5L
05-04-2006
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Replies: 1
Views: 1,908
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Forum: Technical Support
04-18-2006
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Replies: 1
Views: 1,585
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Forum: Technical Support
04-18-2006
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Replies: 2
Views: 1,618
Re: G3 keeps turning off and on
Try updating the firmware on the player to rule out possiblity of this being a software issue. If still doesn't resolve it, then there is a hardware issue. Contact Cowon Technical Support at that...
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Forum: COWON A2
04-17-2006
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Replies: 3
Views: 1,925
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Forum: General Discussion / User Reviews
04-17-2006
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Replies: 1
Views: 1,637
Re: opening navigator in x5
If you push down the navigation button it should give you some type of menu. If you keep holding it down, it should take you to the main menu. If still nothing, try resetting the player to see if...
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Forum: COWON A2
04-17-2006
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Replies: 3
Views: 2,517
Re: Are Cowon A2 drives replaceable?
Yes the drive is custom built to the the player's specifications. We do not reccomend any repair or work on the player outside of what the service department can do.
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Forum: Lounge
04-17-2006
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Replies: 1
Views: 2,365
Re: Help!-- Erase Voice Recording File
Simplest route to take would be to connect the player to your PC. Go straight to the folder the files are at and manually delete all unwanted files. Then empty recycle bin and disconnect player to...
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Forum: COWON A2
04-06-2006
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Replies: 3
Views: 1,925
Re: ISO Support
Try playing the file in JetAudio. If it works fine there, use the conversion feature to optimise it's use on the A2 and then see how it plays.
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Forum: COWON A2
04-06-2006
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Replies: 1
Views: 1,798
Re: A2 recording problem.
If all connections are correct and just sound makes it hard to determine if the issue could be the player or the connection. If possible would reccomend seing if you can connect to another device...
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Forum: COWON A2
04-06-2006
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Replies: 3
Views: 1,927
Re: PRoblem with Cowon Freezing
Try the following. On your PC play one of the files straight through using JetAudio. Confirm it plays fine and then if you haven't done it yet, convert using the option to optimise for the A2. ...
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Forum: Technical Support
03-30-2006
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Replies: 2
Views: 2,092
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Forum: iAudio M3/M5/M5L
03-29-2006
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Replies: 1
Views: 1,915
Re: M3 voice recording error
Is the player still under warranty? If formatting the drive and reloading f/w doesn't resolve the issue then it's something in the hardware. Submit a request for RMA warranty service at this...
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Forum: Technical Support
03-22-2006
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Replies: 7
Views: 3,538
Re: U2 Dead After Firmware Upgrade(long)
Typically if a U2 stops functioning after a firmware update, it means that the player is in working condition and needs to have the firmware updated again. Typically most can get this completed on...
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Forum: Site Feedback
03-22-2006
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Replies: 15
Views: 8,348
Re: Cowon Customer Support.
There is no technical support phone number for Cowon America. If you require assistance all you need to do is go to their site and log on for Live Chat during business hours or submit an email...
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Forum: COWON A2
03-21-2006
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Replies: 1
Views: 1,881
Re: Help With Recordng A2
Would reccomend isolating the issue to determine if it's an issue with the player or the connection. Best way to do this is to connect to another source like for example the output composite...
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Forum: COWON A2
03-21-2006
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Replies: 4
Views: 2,095
Re: Upgrading the firmware
To format the drive:
Connect player to PC
Go to My Computer and right click the drive letter for the player
Select format and then OK.
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Forum: COWON A2
03-21-2006
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Replies: 3
Views: 2,237
Re: Strange error
This is an indication that the firmware is not properly installed on the player. Connect player to your PC and download firmware again.
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