Help With Jetcast

[degs19507]

Hi I am setting up the jetcast software in a school.

I have an external mixing desk and synergy broadcast unit, i am running the output from that to a secondary PC that has the JetCast server on.

I can hear the music on the PC as it is going to the Line In socket.

I am broadcasting on the network because i can connect to the server and see the data.

Now the problem... I cannot hear anything from the primary unit being broadcast via the Jetcast.

I have been onto the manufacturers a few times but still patiently awaiting a response from them.

When i load up a few test songs from the local pc into Jetcast they broadcast fine and i can listen to them but i just cant seem to get it to pick up from an external source.

Many thanks for any suggestions.